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Seamless Order Fulfillment, Every Time.

Master Your Orders
with TechPryme's

Order Fulfillment System

Our intelligent OFS centralizes, automates, and optimizes every step of your order journey, from placement to delivery, ensuring precision and speed.

These challenges can impact your bottom line and customer loyalty. TechPryme’s Order Fulfillment System is built to solve them.

Why Choose TechPryme's OFS?

Boost Efficiency
& Speed

Automate repetitive tasks, reduce processing times, and accelerate order dispatch.

Enhance Accuracy

Minimize human errors in picking, packing, and shipping, leading to fewer returns and happier customers.

Optimize Inventory

Gain real-time visibility into stock levels, prevent stockouts, and improve warehouse utilization.

Reduce Costs

Lower operational expenses through optimized workflows, reduced errors, and efficient resource allocation.

Scalable for Growth

Easily handle increasing order volumes without compromising speed or accuracy, supporting your business expansion.

Improved Customer
Satisfaction

Deliver on promises with faster, more reliable, and accurate order deliveries.

Core Features

User Management

Securely manage access with robust user profiles, password reset, and account recovery.

  • Account Profile Creation
  • Password Reset and Account Recovery
  • Role-Based Permissions
  • User Activity Logs
Order Taking

Order taking is the initial stage of the order fulfillment process, where customer requests for products or services are captured and entered into the system.

  • Order Taking
  • Customer Details (name, contact, address)
  • Customer Orders (products)
Menu Management

The capability to define, organize, and update the products or services available for order.

  • Product Management (product list, products, bundles, mass update)
  • Menu List (add product, categorizes, store-specific menu)
Order Monitoring/Management - Store Facing

This feature lets our store staff effortlessly keep an eye on and manage orders right from their store, making sure everything runs smoothly for customers.

  • Order Search (search bar, filter/sorting)
  • Active Orders (real-time order tracking, order queue)
  • Order History
  • Order Status Change – Store
Store Management

It encompasses the features that allow for effective management and operation of physical retail stores.

  • Store List (add/edit/delete/enable/disable store)
  • Store Settings (payments, proximity, open/close time, enabled, disabled)
MAP/GIS

It allows for visual representation and analysis of logistical data, such as delivery routes, warehouse locations, and customer distribution, to optimize planning and operations.

  • Proximity (Zone mapping)
  • *Restaurant Trading Area
Reports

Provide comprehensive data visualizations and summaries of various operational metrics, enabling businesses to analyze performance, identify trends, and make informed strategic decisions regarding their fulfillment processes.

  • Sales Reports (daily, weekly, monthly)
  • Billable Report
  • Order Statistics (operational metrics)
  • Store Performance
App Notifications

These notifications provide real-time updates on order status, inventory changes, or critical system events, ensuring timely awareness and action.

  • Order Status Changes
  • Alerts for New Orders and Cancellations
  • Role-Based Notifications
  • System Alerts for Updates
API Integrations

The capability to seamlessly connect and exchange data with external software applications and platforms through Application Programming Interfaces.

  • Endpoints (Order taking, store assignment, product list, etc.)
  • Payment gateway (Gcash) *Note: CoD by default
  • Logistics provider (PandaGo, Grab, etc.) *Note: In-house rider by default
  • Webhooks for order status
  • SMS Gateway
Agent to Store Messaging

This feature facilitates efficient coordination for tasks like order lookups, pickup confirmations, or inventory inquiries, improving overall customer service and operational flow.

  • Chat Functionality
  • Message History for Orders
    *Message Templates for Common Queries
  • Notifications for unread agent-to-store messages
Client Management

Refers to the functionalities that allow businesses to organize, track, and interact with their customers’ information and order history.

  • Client user management (create or manage users under their organization)
  • Role-based permissions
  • Reports for all clients

Testimonials

Ronald Dela Peña General Manager, PrimeTrade Distributors

Our order accuracy jumped by 95% and shipping times dropped dramatically after implementing TechPryme's OFS!

Kevin Lim CEO, TrendMart Online

Partnering with TechPryme for our order fulfillment was one of the best business decisions we've made. Their system streamlined everything—from inventory syncing to shipping notifications. Our fulfillment accuracy has jumped to 99%, and customer complaints have dropped significantly.

Grace Tan Fulfillment Director, CargoMove Solutions

TechPryme’s Order Fulfillment System helped us scale our operations with confidence. We now process thousands of orders daily without the bottlenecks we used to face. The real-time tracking and analytics give us full visibility at every stage.

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​All Rights Reserved.

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